The fastest way to kill learning in a high-risk environment is by asking: "Why didn't you follow the procedure?" In a refinery, a logistics firm, or a major construction site across the Caribbean, the most critical risk control you have is the person doing the work. They are the only ones who truly know the messy reality of work-as-done . But they will only share that truth—that the tool was wrong, the schedule was impossible, or the procedure was unsafe—if they feel psycholo